Privacy Policy for UpMatch

Welcome to UpMatch! This Privacy Policy explains how UpMatch ("we," "us," or "our") collects, uses, shares, and protects information about you when you use our mobile application (the "App") and related services (collectively, the "Services").

Please read this policy carefully. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our Services, and information from third parties.

a) Information You Provide Directly:

• Account Information: When you create an UpMatch account, we collect information such as your name, email address, and password.
• Profile Information: You may choose to provide additional information for your profile, such as a profile description, interests, or other details relevant to the App's functionality.
• Photos: To create your profile, you may upload photos directly from your device's camera or photo library. We collect and store these photos.
• Communications: If you contact us directly (e.g., for customer support), we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.

b) Information Collected Automatically:

• Usage Information: We may collect information about how you use the App, such as the features you use, the content you view, the actions you take, and the time, frequency, and duration of your activities. (Note: Add specifics if analytics tools are implemented).
• Device Information: We may collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information. (Note: Specify if collecting IP address, advertising IDs, etc.).

c) Information from Third Parties:

• Third-Party Authentication: If you choose to log in to our Services using third-party platforms like Google or Apple, we receive information from that platform. This may include your public profile information, email address, and authentication token, as permitted by the platform's policies and your privacy settings on that platform. We use this information to create and manage your UpMatch account.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, maintain, and improve our Services.
• Create and manage your account and profile.
• Authenticate users and prevent fraud.
• Enable you to interact with other users (if applicable based on app features).
• Personalize your experience.
• Communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
• Send you technical notices, updates, security alerts, and administrative messages.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Comply with legal obligations and enforce our terms and policies.
• For any other purpose for which the information was collected, with your consent where required.

3. How We Share Your Information

We may share the information we collect in the following circumstances:

• With Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes:
  • Supabase: For database hosting, backend services, authentication, and file storage (including your photos).
  • Google & Apple: For authentication services if you choose to use them.
  • Vercel: For hosting our backend API infrastructure.
  • (Add any other providers, e.g., analytics, push notifications)
  These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the Services, (iv) protect the personal safety of users of the Services or the public, or (v) protect against legal liability.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information for other purposes with your consent or at your direction.
• (If applicable) With Other Users: Certain information on your profile (like your name and photos) may be visible to other users of the App, depending on the App's functionality and your privacy settings.

4. Data Storage and Security

• Storage Location: Your information, including personal data and photos, is primarily stored and processed by our service provider, Supabase, which may utilize servers in various locations. [Note: Check Supabase's documentation for specifics on data residency if required for compliance].
• Security Measures: We implement technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or disclosure. We use industry-standard practices like HTTPS for data transmission. Authentication tokens may be stored securely on your device using native secure storage mechanisms (`expo-secure-store`). However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
• Data Retention: We retain your personal information for as long as necessary to provide the Services, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. [Consider adding specific retention periods or criteria].

5. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Account Information: You can access and update certain account information through your profile settings within the App.
• Photos: You can typically manage (add/delete) your photos through the App's interface.
• Location Information: [If collecting precise location] You can control location data collection through your device settings.
• Third-Party Logins: You can manage the connection between UpMatch and third-party platforms (Google, Apple) through the settings on those platforms.
• Access, Correction, Deletion: You may have the right to request access to, correction of, or deletion of your personal information.
• Opt-Out of Communications: [If sending marketing emails] You can opt-out of receiving promotional communications from us by following the instructions in those communications.
• Data Portability: You may have the right to receive a copy of your data in a portable format.
• Withdraw Consent: Where we rely on consent, you may have the right to withdraw it.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

6. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

7. Third-Party Links and Services

The App may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party practices, and we encourage you to review the privacy policies of any third-party service you interact with.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: niklas@upmatch.net